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Candid Conversations for Difficult Situations
July 27, 2016 @ 4:00 pm - 5:30 pm
Communication can be the best and the worst thing that you do! Communication with employees and customers can make or break the relationship. Communicating effectively during difficult situations is a critical skill in business today. After completing this session, you will be able to:
- Increase your confidence to approach and resolve difficult situations
- Utilize effective strategies and techniques of positive communication
- Demonstrate the technique of active listening
David Fares, JD
Workplace Learning & Performance Group
The Workplace Learning and Performance Group is a management consulting and training firm dedicated to teaching individuals and organizations to improve their performance so they can achieve their desired results. It is our mission to help you manage your business with a clear vision for the future.
We develop customized solutions to fit your organizational needs. Our consultants have extensive experience working with organizations in many fields such as: hospitality, large and small business, government, academia, nonprofit, and associations.
Date: July 27, 2016
Time: 4:00 – 5:30 pm
San Diego Regional Chamber of Commerce – Boardroom
402 West Broadway, Suite 1000
San Diego, CA 92101
Click for map/directions
This event is complimentary for Chamber members. Not a Chamber member? Please contact our Membership Department at 619-544-1337.
Metered parking or pay lots are recommended. Unfortunately, we cannot validate parking.
About the Sponsor
The Port of San Diego is committed to a dynamic and diverse waterfront. From the importing of steel to retail operations, you will find the Port of San Diego eager to assist you with your business needs. While protecting the Tidelands Trust resources, the Port will balance economic benefits, community services, environmental stewardship, and public safety on behalf of the citizens of California.
If you’ve spent time along the tidelands of San Diego Bay, did you know you were enjoying the state lands entrusted to the Port of San Diego? The Port of San Diego was created by the state Legislature to manage San Diego Bay and surrounding waterfront land on December 18, 1962. The Port has operated without tax dollars since 1970 and has been responsible for $1.5 billion in public improvements in its five member cities: Imperial Beach, National City, Chula Vista, San Diego and Coronado waterfront properties. The Port oversees two maritime cargo terminals, a cruise ship terminal, 17 public parks, various wildlife reserves and environmental initiatives, a Harbor Police department and the leases of more than 600 tenant and sub-tenant businesses around San Diego Bay.