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Communication Skills That Get Results
December 9, 2015 @ 10:00 am - 12:00 pm
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Effective communication with employees and customers, and how to communicate during difficult or conflict situations is a critical skill in business today. After completing this session, you will be able to:
- Increase your confidence to approach and resolve difficult situations
- Utilize effective strategies and techniques of positive communication
- Demonstrate the technique of active listening
Parking:
Unfortunately, we cannot validate parking. Metered street parking or pay lots are recommended.
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