April 23, 2015
Morena Storage opened their doors for business in 1989. Our warehouse was originally the Walker-Scott Department Store Warehouse built in 1957 and was 60,000 SQ FT. We expanded and converted to 180,000 SQ FT for storage with over 1700 individual storage rooms. Locally owned and operated, our philosophy behind our storage business has always been to provide the very BEST customer service or “5 Star” storage.
You will see “5 Stars” throughout our logo, website, products and even on our lobby floor. Our 5 Stars signifies the 5 Star customer service treatment you may expect from a very nice hotel. We make storage easy for our customers. We strive to take the stress out of moving and of other life transitions.
We start by offering a free truck and a bonded professional member of our staff to place your items into storage. Our truck is driven to our customer’s loading site, whether their home or business, and our professional helper loads the items into the truck. Our truck then returns to Morena Storage where we unload into a properly sized, clean storage room, neatly stacked to maximize the use of the storage room and minimize monthly cost.
Once the customer arrives at our facility, we provide all the comforts to help with the moving and storage process from free cold bottled water, music in the hallways, free candy for moving energy and lots of free help to eliminate stress. We also provide free shelving and plastic to neatly arrange and cover the items. In our lobby, we sell a wide variety of boxes and packing supplies at great prices, such as: bubble wrap, tape, blankets and mattress covers.
In addition, we provide free delivery of boxes and packing supplies on certain orders. We provide a protection plan for our customers, with a selection of coverages and no deductibles. Our facility is spotless and secure with our sign-in/sign-out procedure and our double-lock system.
We provide a large staff to assist our customers each time they visit their storage room. We are extremely proud of our locally owned San Diego business and we strive to be the very best in storage. We are always looking for the best ways of achieving our customer service goals and we value each one of our customers as we give them our “5 Star” customer service.