Careers

Our diverse and dynamic team enjoys competitive compensation packages and leadership opportunities for each team member. We seek creative and passionate individuals who will uniquely add to the Chamber’s mission in making San Diego the most business-friendly region in California. If interested in joining our team, please take a look at the following positions and submit your cover letter and resume to Dana Stafford, Executive Director of Human Resources at dstafford@sdchamber.org.


Member Relations Manager

Job Summary:

The Member Relations Manager (MRM) is responsible for promoting the benefits of membership within the San Diego Regional Chamber of Commerce in order to recruit new members, cultivate relationships with existing members and increase the level of member engagement to facilitate membership upgrades and sponsorships.

Essential Duties and Responsibilities:

• Perform active outreach to businesses in the San Diego region to communicate the San Diego Regional Chamber of Commerce value proposition in order to develop new memberships with the Chamber.
• Research prospects for new membership through databases, telephone, electronic and personal contact.
• Proactively seek referrals from client base and follow up on all leads that are assigned from web inquiries, call-ins and visits to the Chamber’s offices
• Maintain active relationships with assigned members to encourage participation in Chamber activities in order to maximize the value of their membership and encourage renewal on an annual basis.
• Follow up on past due membership collections on existing accounts as well as for accounts assigned by the Executive Director , Membership;
• Draft correspondence and prepare and send out Chamber information to potential members and existing members;
• Responsible for achieving monthly, quarterly and annual revenue goals ;
• Heavy emphasis on outbound communication and business development to attract new clients, with weekly and monthly contact goals
• Proactively seek upgrades from current members;
• Maintain detailed account records in Salesforce.com for all activity with assigned accounts and ensure that all information related to the account is updated on a regular basis.
• Coordinate with various departments as necessary to fulfill membership benefits.
• Help to facilitate growth of Business Alliance Groups and other programs through sales process and member follow through;
• Join and regularly attend at least one Business Alliance Group monthly;
• Attend and participate in Chamber and other events, as requested;
• Responsible for abiding by the sales team’s “Standards and Procedures”;
• Ensure that new members are accurately included in the 30-day communication cycle;
• Participate in weekly membership sales meeting;
• Keep membership information current and accurate whenever possible by communicating with members and making appropriate database corrections;
• Increase membership retention by improving relationships with customers and facilitating the fulfillment of their membership needs;
• Other duties and responsibilities as assigned.

Qualifications and Requirements:

• Bachelor’s degree preferred.
• 3-4 years of sales experience in B2B or membership environment with demonstrated record of achieving assigned sales goals.
• Participation in member events and meetings that sometimes occur in the evening.
• Proficiency with MS Office and preferred exposure to a relational or customer relation management database.
• Excellent written and verbal communication skills, to include exceptional phone communication skills.
• Bilingual in Spanish highly preferred.
• Excellent interpersonal skills, including tact and professionalism in dealing with staff and the public.
• Perform basic mathematical computations.
• Possess strong public speaking and presentation skills.
• Ability to write business correspondence and other documents.
• Ability to prioritize multiple tasks and project deadlines.

Department: Membership Sales
Reports to: Executive Director, Membership
FLSA Status: Exempt

Policy Advisor

Job Summary: Conducts public policy/economic analysis, develops policy recommendations and oversees administration, coordination, and staffing of select Chamber policy committees while representing Chamber in various roles within the community and government. Frequent interaction with Chamber policy committee members and leaders.

Essential Duties and Responsibilities

  • Research and analyze policy issues, legislation, and regulations on a local, state, and federal level to determine impact on business community and region at large.
  • Track and flag policy issues of Chamber interest as they are heard throughout the legislative process.
  • Serve as staff lead for assigned committees and policy areas (including setting committee agendas, securing speakers, monitoring positions and administrative duties).
  • Lead policy initiatives as assigned
  • Work closely with public agency and legislative staff to analyze and interpret legislation, policy issues and data.
  • Draft correspondence and other documents to Chamber members, committee members, elected, and community officials.
  • Develop Chamber positions and policy statements, and work strategically to reach successful outcomes on those issues.
  • Regularly interact with Chamber members, elected officials and civic leaders.
  • Attend and participate in community and government meetings and hearings.
  • Testify before city, county, state boards, commissions and committees (will require registration as a lobbyist) and when necessary, coordinate with partner organizations.
  • Represent Chamber on external committees, partners and coalitions, at other organizations, and at community functions.
  • Serve as a public policy resource to Chamber members and staff.
  • Support the organization in attracting  prospective members
  • Plan and coordinate annual delegation trips to Sacramento and Washington, D.C.
  • Daily management of intern program.
  • Attend community and government meetings as needed.
  • Attend various Chamber of Commerce events that may occur outside of normal business hours, when necessary.
  • Other duties and responsibilities as assigned.

Qualifications and Requirements:

  • Bachelor’s degree in political science, public administration, or related field preferred.
  • 3-5 years related experience
  • California residency
  • Excellent written and verbal communication skills essential.
  • Demonstrated ability to research legislation and develop policy recommendations.
  • Knowledge of local, state, and federal government operations, legislative process and policy issues strongly preferred.
  • Demonstrated commitment to keeping up to date on local, state and federal issues as they relate to the business community.
  • Demonstrated ability to write policy briefs, white papers, position papers, and correspondence independently
  • Demonstrated ability to read and interpret news articles, reports, government documents, and briefings for understanding of current issues.
  • Demonstrated ability to think analytically about issues and express ideas clearly.
  • Excellent interpersonal skills with ability to interact with co-workers, board members, elected officials, policy committee members and the public in a professional manner.
  • Demonstrated ability to work independently with limited supervision under pressure of deadlines in a fast-paced environment.
  • Flexibility to respond to changing priorities
  • Excellent organizational skills and attention to detail.
  • Proficiency with Microsoft Office software (Word, Excel, PowerPoint, Outlook).
  • Availability for early morning meetings and other events outside of traditional work hours (including weekends and evenings)

Department:   Public Policy
Reports to:      Vice President, Public Affairs
FLSA Status:  Exempt


Director, LEAD San Diego

Job Summary: Responsible for the development, implementation, and support of leadership development programs, including but not limited to San Diego Young Leaders, Advance, Impact, and Influence.  Duties will include all coordination, promotion, fundraising, and fulfillment of each group’s program mission and objectives.  The Director will supervise a team of two program managers and will work in conjunction with the VP, Leadership & Engagement to accomplish the organization’s objectives, ensuring quality, efficient programming in accordance with LEAD’s mission and strategic plan.

Essential Duties and Responsibilities

Program Design & Recruitment

    • Develop and maintain curricula and programming for various leadership development programs.
    • Oversee the administration of all aspects of these programs, including curriculum design, event execution, and communications.
    • Lead recruitment efforts for appropriate members for each program; work with program leaders and Chamber membership team to take advantage of opportunities to promote applications for the program.
    • Work with appointed program leaders to establish a system for overseeing the selection of applicants and identify members for future nominating and interview committees.
    • In collaboration with Communications Director, drive marketing and promotions for all programs.
    • Analyze new curriculum and program feasibility on a continual basis and implement changes as needed by market needs; soliciting input from graduates; stakeholders, and content experts; and tracking success of program participants.

Fundraising & Corporate Development

    • Collaborate with VP on development and oversight of budget, including annual fundraising plan.
    • Drive fundraising efforts, coordinating with the Chamber’s Corporate Relations Manager and Sales Team, as well as the VP and LEAD Board of Directors, to raise funds for programming and annual Visionary Awards event.
    • Seek out and pursue grant opportunities.
    • Identify and cultivate individual donors and direct donor stewardship efforts.

Alumni Engagement

    • Generate and increase alumni engagement.
    • Proactively facilitate communication and networking between board members, alumni, and current program participants.
    • Build LEAD’s matching of alumni to service opportunities through LeaderMatch platform and through coordination with Chamber.
    • Ensure LEAD is tracking its alumni through a robust and current database.
    • Other duties and responsibilities as assigned.

Qualifications and Requirements:

    • Bachelor’s Degree or equivalent required; Master’s degree in a business, educational, or social science field is a plus.
    • 5-7 years’ experience in program management and/or organizational development for educational, public affairs, or nonprofit organization(s) is preferred.
    • Leadership development programming experience highly preferred.
    • Experience fundraising for a nonprofit, through grants and corporate sponsorships, is highly preferred.
    • Experience with non-profit boards highly preferred
    • 3-5 years’ management experience preferred.
    • Familiarity with the LEAD and the San Diego business community a plus
    • Should have the ability and foresight to strategize the positioning and development of the programs.
    • Experience in setting clear program objectives, and assessing or measuring outcomes.
    • Keen understanding of community organizing and strong connections to diverse community-based organizations and leaders is preferred.
    • Ability, skill and ease in moving among key LEAD audiences, including investors, elected officials, members, community leaders, academia and diverse communities.
    • Keen understanding and skill in accessing credible research and data to support decision-making for curriculum and program content.
    • Ability to train and develop staff to support programs as necessary.
    • Experience with general event planning and execution a plus.
    • Excellent written and verbal communication skills; skilled in public speaking.
    • Excellent organizational skills and attention to detail.
    • Excellent interpersonal skills, including tact and professionalism in dealing with staff and the public.

Reports to:         VP, Leadership & Engagement
FLSA Status:       Exempt


SDRCC INTERNSHIP PROGRAM

The San Diego Chamber of Commerce offers several unpaid internships within our International Business Affairs, Marketing & Events, Membership, and Public Policy departments on a rolling basis. Candidates must be eligible to earn school credit through their respective universities. For students pursuing a career in these industries, this is an invaluable opportunity to gain practical work experience. Interns should have the ability to conduct independent research and prepare cogent and well-written reports in a timely manner with minimal supervision. If interested, please email Dana Stafford, Executive Director of Human Resources Director, at dstafford@sdchamber.org.

Marketing & Events Intern

Internship Contact Name: Dana Stafford
Contact Title: Executive Director, Operations & Human Resources
Email Address: dstafford@sdchamber.org
Internship Type: Unpaid, college credit required

The Chamber’s Marketing & Events Department produces about 60 events and workshops annually, ranging from small meetings up to 1000-person events. Types of events include networking events, policy-related meetings and speakers series, member benefit workshops, and business/policy signature events. This department also manages promotional efforts for those events through web, email and print marketing.

Internship Essential Duties and Responsibilities:

  • Provides support to the Marketing & Events and Communications Departments.
  • Assists with all aspects of event production on an as-needed basis, including but not limited to: set-up, breakdown and cleanup, registration lists, online registration management, flyer creation, and other marketing materials using MS Office, design software such as Adobe Photoshop, and Salesforce CRM system.
  • Attends all Chamber events to assist with on-site event registration (some events occur outside of normal business hours).
  • Develop a manual/instruction booklet as he/she becomes proficient in tasks, in order to help transition in new interns.
  • Draft various Chamber communications such as newsletters, social media posts, website copy, etc.
  • Other duties and responsibilities as assigned.

This is an unpaid position. Students must be eligible to earn academic credit for the internship through their university’s internship program office. Interns will be expected to work a minimum of ten to fifteen hours per week for ten to twelve weeks

Knowledge, Skills, and Abilities:

  • Proficiency with Adobe Photoshop, MS Office Suite, social media, knowledge of mail merge a plus.
  • Ability to write business correspondence.
  • Ability to work independently with minimal supervision.
  • Excellent organizational skills, attention to detail, and follow-through.

Public Policy Intern

Internship Contact Name: Dana Stafford
Contact Title: Executive Director, Operations & Human Resources
Email Address: dstafford@sdchamber.org
Internship Type: Unpaid, college credit required

Organization
The San Diego Chamber of Commerce is a dynamic place to witness the nexus of public policy and commerce. Every month our members take action regarding proposed legislation, regulation and issues that affect business expansion and job creation. The Public Policy Department’s committee structure provides valuable insight and information upon which the Chamber relies to form positions on the important issues of the day.

Chamber Public Policy internships are available that provide insight and experience on public policy issues and the business community. Interns are responsible for tracking committee discussion and actions as well as researching and preparing committee staff and members with the information they need to lead commerce-related public policy in San Diego.

Responsibilities
• Report directly to the Policy & Research Coordinator
• Work closely with other interns and policy department staff
• Research and prepare policy positions on such matters as state and local ballot propositions, taxation, regional transportation, public finance, performance of governmental agencies, and major public works projects
• Draft monthly Chamber Policy Newsletter with relevant information
• Attend public meetings that correspond to policy positions, as directed
• Prepare “clippings” of relevant local, state, and federal policy news and updates
• Draft correspondence to business leaders and elected officials
• Assist in administrative duties
• Compile data and research
• Conduct long term and short term projects
• Make phone calls
• Assist with preparation for policy committees and coordination of meetings and events

Qualifications
• Maintain an orderly workspace
• Ability to attend early morning meetings (arrival time: 7:15 am)
• Ability to successfully interact with governmental and elected offices
• Ability to conduct independent research
• Ability to prepare cogent, well-written reports in a timely manner with minimal supervision
• Possess suitable time-management skills
• Understanding of local issues and policy-making processes a plus
• Must be able to work a minimum of ten to fifteen hours per week for ten to twelve weeks

To apply, please send your resume, cover letter, and a writing sample to Dana Stafford (above). Interview required.

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