Governor Brown Signs Bill to Expand 2-1-1 Services

September 29, Governor Jerry Brown signed Chamber-supported legislation, Senate Bill 1212 (Hueso), to expand 2-1-1 services across the state. 2-1-1 is a free phone number that quickly connects callers to existing health and human service programs, joblessness support and disaster response.

2-1-1 San Diego has served as a model for this statewide assistance system. By partnering with businesses, 2-1-1 has exceptionally filled the gap between community members and local services.

Why this matters: When disaster strikes, 2-1-1 plays a vital role. By reducing nonemergency call volume on 9-1-1 lines, 2-1-1 allows emergency responders to handle true life-or-death situations. In fact, during Southern California’s 2007 wildfire emergency, 2-1-1 San Diego answered more than 33,000 calls in one day.

By signing S.B. 1212, Governor Brown has ensured that all regions and vulnerable populations – including rural counties – have access to 2-1-1’s community services and assistance. When cities are better equipped to handle emergencies, their communities – and the businesses that occupy them – are better poised for a quick recovery.

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